Is shipping free? Do you offer international shipping?

Yes, we provide free shipping across Australia and New Zealand for all orders, except accessories. For international orders over AUD 100, we offer free standard shipping to 40+ countries.

How long does production take?

We take 1-2 business days for 3D modeling and laser engraving. For urgent orders, contact us—we can ship the same day or next day.

How is a flat photo turned into a 3D crystal photo?

We remove the background, enhance the image, and convert it into a 3D model. Using advanced laser engraving, the 3D design is etched inside the crystal, creating a stunning keepsake that lasts forever.

What are your crystals made of?

Our crystals are made from high-quality K9 Crystal Glass, known for its clarity, brilliance, and durability. Scratch-resistant and long-lasting, it's perfect for preserving special memories forever.